Ramona Property Managers, Inc. (RPM) is committed is committed to providing the highest level of property management services for our clients. We are dedicated to protecting our client’s interests while maximizing their profit. We provide experienced, professional property management services for single-family residences, condominiums, multi-family buildings, and commercial properties.
We will only collect our management fee when we collect your rent. If you’re not getting paid, then neither should we.
If a tenant we place in your property breaks their lease within the first six months of their lease starting, we will waive our leasing fee charged to you to find another tenant.
If we cannot secure a qualified tenant within 30 days of marketing your property, we will waive your first month’s management fee for the unoccupied home or apartment.
If for some reason you’re not happy with our service, let us know, and we’ll do whatever we can to fix the issue.
However, if within the first three months of being a client, we cannot meet your expectations, you can cancel management without penalty, and we will refund all monthly management fees.
Establish Market Rent:
Due diligence and thorough market research to determine the current rental value of the property.
Showing:
We schedule showings seven days a week.
Marketing:
We market your home on over 25 online sources to ensure maximum exposure to potential tenants. An eye-catching Ramona Property Managers sign will be installed on your property to attract tenants.
Applications and Screening:
We have one of the most comprehensive screening processes in the industry. All applicants are screened for credit, employment, rental, criminal, sex offender, and eviction history, as well as debt to income ratio, and income to rent ratio. In addition, all potential tenants are personally interviewed before they take possession of the unit.
Contracts:
A comprehensive lease agreement is prepared for each tenancy. Our leases and documents are reviewed periodically and updated to comply with existing California Landlord-Tenant law. We also provide tenants with all the necessary disclosures required under the Landlord-Tenant Act.
Property Condition Report:
A detailed Move-In Condition Report is prepared for the tenant and owner to sign prior to possession being granted. With our full management service, we conduct the move in and fully document the condition of the property for reference after the lease term.
Move-In Rent/Deposit Collection:
We collect large security deposits to ensure that the property is protected against damage. We also collect any additional funds and non-refundable fees and provide full detailed accounting.
Rent collection:
Tenants pay rent directly to our office. We offer tenants the ability to pay their rent electronically which maximizes our ability to collect rents in a timely manner on your behalf. If rent is late, we coordinate the posting of all legal notices and handle all communications with the tenant until the issue is resolved
Record Keeping:
Full accounting records are maintained for all properties. Owners receive detailed monthly statements as well as end of the year statements. Monthly financial disbursements are made to property owners either by check or direct deposit.
Owner Portal:
Owners have direct individual access to our software system, where they can log in any time and review past statements..
Maintenance Requests:
Ramona Property Managers handles all maintenance requests. We coordinate with the tenants and vendors to ensure the repair is taken care of quickly and properly. We are available 24 hours a day to handle any emergencies that require immediate attention. We are able to provide significant cost savings to our owners by utilizing discounts provided by our preferred vendors.
Lease Enforcement:
Terms of the lease are enforced in a consistent, fair, and professional manner. We work to address potential problems with our tenants before they escalate. In the unlikely event that an eviction must be performed, Ramona Property Managers will manage this process for you as efficiently as possible.
Lease Renewals:
Renewal agreements are negotiated and executed with tenants prior to the expiration of their lease. Our goal is to keep the vacancy rates as low as possible for our buildings.
Periodic Property Evaluations:
Our management team conducts scheduled multi-point, periodic evaluations of our properties. This ensures your property is being well maintained by your tenant.
Health and Safety Inspection
Recommendations to Prepare for New Tenants
Schedule marketing photos
Establish Rental Amount
Introduce Property to Lease Coordinator
Advertise on over 20 Websites and Applications
Screen Tenants Thoroughly
Schedule Walk-through to answer questions
Execute All Required Documents & Disclosures
All Funds in a Separate Trust Account
Track all Revenue and Expenses
Provide Financial Statements Every Month
Tenant Relations and Communication
Schedule and Supervise Maintenance
End of Lease Preparation
