Move Out Instructions

Move Out Instructions & Checklist

When vacating the property you must submit your intent to vacate using the Notice to Vacate form on your “Tenant Portal” 30 Days Before the end of your lease. Once Ramona Property Managers receives your Notice of Intent to Vacate we will send you a letter acknowledging we received your notice and an opportunity to schedule a Pre-Move Out Inspection.

Please note that Ramona Property Managers does not schedule any inspection with a tenant after possession is returned. A Pre-Move Out Inspection is the tenant’s only opportunity to do a walk through with the Manager.

Deposit Return

Pre-Move Out Inspection

Tenants have the legal right to request an initial inspection of the unit, and the right to be present during that inspection. Upon your request, Ramona Property Managers will make an initial inspection of your unit at a reasonable time within 2 weeks of your date to move.

The purpose of this inspection is to allow you the opportunity to identify and correct any deficiencies in the unit in order to avoid deductions from the security deposit.

After the initial inspection, Ramona Property Managers will provide you with an itemized statement specifying the repairs or cleaning that will be the basis for any deductions to the security deposit. This will not be a final accounting of deductions from the security deposit.

No later than 21-days after return of possession, you will be provided with an itemized disposition of security deposit, indicating the basis for, and the amount of any security deposit that was received and the disposition of such for any damage

Keys and Forwarding Address

All house keys, mail box keys, garage remotes, parking passes, entry fobs, etc, to the property, need to be dropped off at the office before 5:00 PM on the last day of your lease term. If your lease date ends on a weekend, you either need to drop items off earlier in the week during office hours or mail them to our office. All items should be placed in a padded envelope with your name, property address and your new forwarding address.

Returning keys constitutes vacating the property and allows us to begin processing your security deposit. If you fail to return your keys you will be considered a “holdover tenant” and in violation of your lease agreement and will incur costly penalties.

Transferring Utilities

Please contact your utility providers to do a final meter reading as of your last day of tenancy and make sure when you vacate all outstanding balances are paid in full.

Utility bills processed by Ramona Property Managers resulting in a final balance for your home will be deducted from your security deposit.

Please leave all utilities in your name through the end of your lease term, regardless of whether you move out sooner.

The cancellation date should be the last day of your lease term unless you receive approval from us to cancel earlier. Power should be transferred out of your name – not disconnected.

Tenant Portal and Stopping Rent Payments

Ramona Property Managers does not have access to your portal.

If you have your tenant portal on AUTOPAY, please be sure to deactivate your payment.

The tenant portal is set up to SEND money. Ramona Property Managers does not bill your account.

If you do not deactivate your payment on time, your bank will send a payment even if there are no charges to your account.

In the event this happens, Ramona Property Managers will refund your money via paper check within 10 days.

We are not able to stop a payment or transfer funds back into your account.

Final Inspection

Ramona Property Managers will conduct the final move out inspection once you have completely moved out and have returned all the keys to the property.

We will compare the Move-In Inspection you completed, to the current condition of the property.

Please have the property in rent-ready condition by the end of your lease date as you will not be able to re-enter the property after that date.

Inspections are not performed with the resident.

Marketing Process

If the owner of your property is choosing to re-rent, there will be a sign and lockbox placed on the property, per the lease agreement. We will begin advertising the property as soon as we receive a notice and we will start conducting showings one month before your lease ends.

You will be given at least 24hrs notice before each showing. Anything you can do to keep the property in show condition will increase the chances of us renting sooner and us no longer needing to show.

If you have a pet, please place them in a kennel or remove them if they may interfere with the showing.

Per your lease, we may charge a $100 trip charge for each showing declined by the tenant after the notice was given.

Painting, Picture Hanger Holes

Please do not fill small holes in your walls with spackle or try to touch up the paint. Often times this makes the situation worse and requires us to fully repaint the walls (at tenant expense).

Tiny holes are normally considered wear and tear. If you have caused excessive wear and tear on the walls (large nails or screws to hang pictures, wall anchors to hang your tv, holes from door handles striking wall, etc.) and they need to be painted or touched up please contact us and we can help you through that process

Repairs

If you have caused any damage to the property that needs repair please have that addressed before move out (broken blinds, screens, door handles, trim, cabinets, towel racks, etc.)

If there are repairs needed that you cannot get completed or that you do not believe were caused by you, please inform us of them in writing.

Cleaning

Careful attention and meticulous cleaning of the following items will ensure the prompt return of your deposit. Cleaning can be tiresome. Please consider hiring a professional cleaner if you feel you will not have the energy or time to properly clean the property. You should provide the cleaner with this checklist to ensure they get everything.

Dirt is not considered ordinary wear and tear under any circumstances.

Per Ramona Property Managers’ lease agreement, the tenant will be charged an administrative oversight fee, in addition to the total cost of each invoice charged against the tenant’s security deposit, for repairs, cleaning, painting, etc.

There will also be a $50.00 trip fee for re-inspections, meeting vendors at the property, etc. These costs are on top of the costs of repairs or cleaning. To avoid these costs, please hire vendors directly and have the work completed before the last day of your lease.

Please let us know if you’d like a recommended cleaning service.

Carpet

All carpet must be professionally cleaned and stains treated, with receipt given to us before the last day of the lease term (no Rug Doctor/self-cleaning is allowed).

If you have had a pet in the property you are required to have the carpets treated for pet stains and odors regardless of the carpet condition. As well as have the home professionally treated for fleas by a pest control company.

This is important and if it is not done, Ramona Property Managers will have to resend a professional at your expense.

General Items

Replace all burned-out light bulbs and batteries on smoke/CO detectors (This will avoid a labor and bulb/battery charge)
Repair damage caused to the property (e.g. torn screens, broken windows, clogged drains, etc.)
If you can’t get the repairs done before you leave, let us know so there are no surprises.
Absolutely no garbage is to be left at the property. Do not leave a trash can full, or trash stacked on the curb. Make arrangements to have trashed picked up before you discontinue service. If you don’t, we will have to send a hauling company to remove it at your expense.
Remove all personal items from the property
Remove all marks from walls
Dust all blinds/window coverings/ceiling fans
Dust all window sills/tracks, baseboards, light fixtures, and fans
Clean all floors including under all appliances
Clean fireplace debris (if applicable)
Remove cobwebs from ceiling, windows, corners, behind doors and on chandeliers/light fixture

Kitchen

Wipe down walls, backsplashes, and cabinetry
Sweep and mop floor
Clean sink and drain
Clean outside and inside of the oven (replace drip pans if needed)
Clean stovetop, control panel, and dials
Clean microwave inside and out
Clean outside of all appliances
Wash all countertops
Clean outside and inside of refrigerator including freezer and top

Remove all racks, shelves, and drawers, and thoroughly clean all surfaces, then replace racks.

Clean all cupboards and drawers inside and out
Wash stove hood, remove and wash filter and light

Bathrooms

Clean bathtub and/or shower including fixtures
Clean sink and faucet fixtures
Clean all tile and grout
Mirrors, medicine chest, cabinets, drawers should be cleaned and all items removed
Clean and sanitize the toilet – top, bottom, inside & out
Wash or mop floor

Bedrooms

Remove all items including hangers
Vacuum carpets, including edges or mop
Clean windows, sills/tracks, and blinds or window coverings

Garage/Carport/Parking

Remove all personal items
Sweep floor
Remove any auto fluid stains with appropriate cleaner

Yard / Exterior

Weed appropriate planting areas and remove dead leaves and debris
Mow lawn and edge
Trim hedges and shrubs
Sweep walks, decks and patios
Remove all pet waste and repair related damage
Remove debris and/or personal items